Fitzsimmons, James A |
Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. - 7th ed
New York : McGraw-Hill, c2011. - xvii, 541 p. : ill. ; 29 cm
(The McGraw-Hill/Irwin series Operations and decision sciences)
ISBN 9780071289276
Service industries - Management
658
New York : McGraw-Hill, c2011. - xvii, 541 p. : ill. ; 29 cm
(The McGraw-Hill/Irwin series Operations and decision sciences)
ISBN 9780071289276
Service industries - Management
658
Nr Inw. | Sygnatura | Status | |
---|---|---|---|
2679 | Dostępna | ||
2680 | Dostępna |